SERVICE

DimaSimma is proposing to its customers and to the users of automatic system an efficient service for after sale maintenance and assistance, as well as supply of original spare parts. We can ensure timely, quick and solving intervention. The maintenance interventions can be:
  • PERIODICAL interventions with a planning commonly agreed with the customer. The interval for overhauling and maintenance are defined depending on the use that each customer makes of its own equipment. These are normally maintenance contracts, by which the customer has also the priority in case of call for intervention.
  • EXTRAORDINARY interventions, that are made on call of the Customer for a sudden or accidental breakdown.
  • Thanks to its technical staff having a 20 years experience on automatic equipment, Dimasimma can state that the constant maintenance guarantees a regular functioning, and a methodical monitoring of the wear condition of the equipment. For very old equipment, and therefore not updated to the norms in force, first of all the accident prevention, we can offer a service of "revamping": we analyse and offer a complete revamping of your store for the conformity to the accident prevention norms.